lost access

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andyandjill
Posts: 1
Joined: Sun Dec 12, 2010 12:33 pm

lost access

Post by andyandjill » Tue Jun 26, 2012 12:35 am

I seem to have lost access to my previous classes, Written Down and Pretty Parer Party. Have they expired?

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shimelle
cupcake girl
Posts: 6512
Joined: Fri Aug 17, 2007 5:56 pm
Location: london, england
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Re: lost access

Post by shimelle » Thu Jun 28, 2012 5:28 am

Hiya!

Nothing expires - everything has permanent access.

The most likely answer is that you have two accounts - that happens if you have paid from multiple email addresses. If you know another email address you have used, I can merge the accounts for you so you can find everything with just one username.

You can email me (shimelle at gmail dot com) with any potential email addresses - that's usually easiest!

Thanks! :)
love and glitter,
shimelle.~*
http://www.shimelle.com

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